The most common reasons for extra charges include:

• Overflowing cans – Cans that have materials stacked above the rim of the can.
• Cardboard boxes – Cardboard not contained in a blue bag.
• Additional bags – Bags on top or on the side of a can.
• Greenwaste bags – Extra bags placed for collection.
• Untied blue bags – Blue bags placed for collection but not tied closed.
• Contaminated blue bags – Non-recyclable materials placed in a blue bag.
• Additional can – Second can in bear box.